Staff and patients’ experiences of remote mental health consultations in South London

This study will explore the experiences of staff and patients in South London regarding remote mental health consultations. It will focus on whether these experiences differ across mental health conditions.
We will interview 10-20 adult patients with a diagnosis of a psychotic, affective or anxiety disorder, who have received remote consultations within South London and Maudsley NHS Foundation Trust (SLaM), and 10-20 mental health professionals who have delivered them.
Each interview will be audio-recorded with consent. All information will be anonymised and stored securely. The interviews will be analysed to identify common themes, guided by attachment theory (a framework for understanding relationships and trust).